Shipping Policies - mermaidlinden

COVID-19 Update: We are continuing to process orders; however, orders may take up to 5 business days from date of purchase to ship out. Due to the recent shutdown, our Phone Operators will not be taking calls at the moment but we will be replying to emails as quickly as possible. Thank you for your patience.


Shipping Policies

We pride ourselves on backing up our quality goods with outstanding customer service. 

We’re available Monday – Friday, from 8AM until 4:30PM, except for public holidays and part of the Christmas holiday period.

We attempt to process and dispatch all orders within 2 business day of order placement.

Orders placed Monday-Friday before 11:30 am will be processed same day.  Orders placed after this time will be processed the following day.

Order’s placed after 11:30am on Friday’s will be processed the following Monday unless it’s a holiday, in which your order will be placed the next business day.

Please allow 5-7 business days for your order to be delivered.

A tracking number will be emailed to the email address provided once generated for your convenience.